App / Mobile
taka3 sets out these legal terms so you know exactly where you stand when you open an account, fund it through bKash, Nagad or Rocket, and use any part of the platform. Access to taka3 depends on your local law and the eligible regions we operate in — read this page before you proceed.
These terms apply to every action you take on the platform — from the moment you create an account to every transaction you complete and every page you visit. Where your local law in Bangladesh places restrictions on online account activity, those restrictions take precedence. We do not override local legal requirements, and we do not promise that all features are available in every region. Some account functions, including payment processing through bKash, Nagad and Rocket, are subject to the rules each payment provider publishes independently. We follow the instructions those providers give us and pass the same information to you in your transaction record. Any clause in these terms that conflicts with a mandatory provision of applicable Bangladeshi law is read as modified to the minimum extent needed to comply with that law — the rest of the terms stay in force. We may revise these terms when our obligations change. When that happens, we post the updated version here and the continued use of your account after that date means you have read and accepted the revision. If you are unsure whether a specific feature is available where you are, check the account area or reach our support team directly through the published contact route.
Not every part of your interaction with the platform falls under the same set of rules. These four areas clarify what sits inside this policy's scope and what sits outside it, so you can find the right channel when something needs attention.
Your login, account settings and identity details are governed by these terms. Any action you take inside the authenticated account area — reviewing transaction records, updating contact details, checking wallet status — falls within scope. Access itself depends on local law and eligible regions.
Deposits and withdrawals processed through bKash, Nagad or Rocket are recorded in your account transaction history. The terms here cover how we store and display those records. The rules each payment provider applies to the transfer itself sit with that provider, not with these terms.
All text, game titles, promotional notices and lobby content published on the taka3 domain are subject to these terms. We own or licence this content and it may not be reproduced without permission. Game availability and lobby content may differ by region based on local law.
Links to external services — including game studios listed in the lobby — operate under their own terms and are outside the scope of this policy. We are not responsible for the content, accuracy or practices of any third-party site or service you reach from the taka3 platform.
Knowing your rights is useful only if you know how to act on them. When you need to check what data we hold against your account, you can request a summary through the support contact route published on this site — we will respond via the same channel you used. If any detail in your account looks wrong — name, contact number, wallet identifier — open the account settings area and follow the correction fields shown there. For questions about a specific transaction, the record in your account history is the starting point; it shows the payment method used, the amount, the time stamp and the current status. If that record does not answer your question, raise it with our support team and include the transaction reference visible on that screen. You are entitled to ask us to close your account at any time by contacting support; we will confirm the closure and the status of any outstanding balance in writing before the account is deactivated.
Open the transaction history inside your account to see every deposit and withdrawal, the payment method used — bKash, Nagad or Rocket — and the current status. This record is the authoritative source for any query about whether a transfer completed.
Navigate to account settings to update your contact number, registered email or wallet identifier. Follow the verification steps shown on that screen. If a field is locked and cannot be edited, contact support with the correction you need and your account reference.
If any part of these terms is unclear, send your question through the support route listed on the contact page. State the specific clause or section you are asking about and we will respond in writing, on the same channel, within the timeframe we publish there.
You may ask us to close your account at any time. Contact support and confirm your identity using the account reference. We will acknowledge the request, handle any outstanding balance according to the terms, and confirm closure before deactivating access.
For any question about these terms, your account rights or a specific transaction record, use the contact routes we publish on the site. We handle policy queries through the same channels as account support — there is no separate legal department address. Identify your query clearly so we route it to the right team without delay.
Open the chat widget from any page on the taka3 site. State your account reference and the policy section or transaction you are asking about. The chat team can escalate to a policy handler if your question needs a written response.
Send your policy or account query to the support email address listed on the contact page. Include your registered mobile number, your account reference and the specific terms clause or transaction ID you are writing about for the fastest routing.
The help section inside your authenticated account area contains published answers to common policy questions, including how transaction records are stored and how to request account changes. Check there first before opening a new support ticket.
These four areas explain the practical side of how we manage the information connected to your account, and what to do when you need something changed or removed.
We collect and store the account details, transaction records and device information needed to operate the platform. We do not sell that information to third parties. The data we hold is described in our privacy notice, which you can access from the footer of any page on the site.
The site uses cookies to maintain your login session, remember your account preferences and monitor for unusual account activity. You can adjust browser cookie settings at any time. Blocking session cookies will prevent login from working correctly, so review the impact before changing those settings.
Your account password and the mobile number linked to bKash, Nagad or Rocket are the primary security layer on your account. Do not share either with anyone. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email route.
We retain transaction records for the period required by applicable rules. If you want to know what we hold, request a copy, or ask us to delete information that is no longer necessary, submit your request in writing through the email support route with your account reference included.
These are the questions account holders in Bangladesh ask most often about taka3's legal terms, policy scope and their rights. If your question is not here, open a support ticket through the contact route on this page.
Access to taka3 depends on your local law and the eligible regions we serve. We do not make a blanket legal claim for all users in Bangladesh. Check the terms and your local regulations before opening or using an account, as availability varies by region and applicable law.
We hold the registration details you provided, your transaction history — including bKash, Nagad and Rocket payment records — your login activity and any support correspondence. You can request a summary of this data by contacting our support team through the email route on the contact page.
Open account settings while logged in and follow the edit fields shown there. If the field you need to change is locked, send a correction request to support by email. Include your account reference and the specific detail that needs updating so the team can verify and action it.
Yes. Send a written deletion request to the support email address listed on the contact page. Include your account reference and specify what you want removed. We will retain records required by applicable rules but will delete everything else within the timeframe we confirm in our response.
Transaction records — including deposits through bKash, Nagad or Rocket and any withdrawals — are retained for the period required under applicable rules, even after account closure. You can request a copy of those records before or after closure by contacting support in writing.
When we revise these terms, we update this page and note the revision. Continuing to use your account after that update means you accept the revised terms. If you have notifications enabled through your account, we may also send a notice to your registered contact details at that time.