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These terms set out the rules that apply when you open and use a taka3 account — including how wallet transactions work through bKash, Nagad and Rocket, what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve.
By creating an account on taka3, you confirm that you have read these terms and agree to be bound by them. They apply every time you log in, deposit funds via bKash, Nagad or Rocket, place a wager, request a withdrawal or contact our support team. If any part of these terms conflicts with a promotional notice published elsewhere on the site, the terms here take precedence. We may update these terms when our services change, when regulatory requirements shift or when we introduce new account features. When we do, we will note the revision date at the top of this page. Continued use of your account after a revision means you accept the updated terms. If you do not agree, you should stop using the account and contact support to discuss your options. These terms do not override the laws that apply in your jurisdiction. Availability of any service described here depends on your local law and the eligible regions we operate in. Nothing in these terms creates a right to access services that are restricted or prohibited where you are located. If you are uncertain whether access is permitted in your region, seek independent legal advice before proceeding.
Not every part of the taka3 experience falls under this single document. Understanding what these terms cover — and what sits outside them — helps you know where to look when a question arises about your account, a transaction or a third-party service you reached through our lobby.
These terms govern how you create, verify and maintain a taka3 account. Rules around login credentials, account suspension and reactivation all fall within this scope. We describe the steps in your account settings area.
Every deposit and withdrawal you make through bKash, Nagad or Rocket is subject to these terms. Transaction records visible in your account history are the reference point for any query about whether a transfer completed.
Game titles, lobby layout, promotional notices and any written content published on taka3 are owned or us. These terms set the rules for how you may access that content but do not grant intellectual property rights.
Studio providers such as PG Soft, Habanero and JDB supply game content; their own end-user terms also apply to game mechanics. We are not responsible for third-party policies, and this document does not override them.
These terms are not only obligations — they also describe what you can do when something needs checking or correcting. Your transaction history inside the account wallet area is your primary record. Every bKash, Nagad or Rocket transfer that reaches us generates a reference you can quote when raising a question. If a record looks wrong, the first step is to compare the reference shown in your account against the confirmation your wallet app sent you. Discrepancies should be reported through the support routes listed on this page. You can also update personal details — such as your registered mobile number — from within the account settings area; follow the verification steps shown there to confirm any change. If you believe a term has been applied incorrectly to your account, you have the right to raise that with our team in writing. We aim to acknowledge queries and provide a substantive reply; response times depend on queue volume and the complexity of the question.
Open the wallet or history tab in your account to see every bKash, Nagad and Rocket transfer. The reference number shown there is what you quote when contacting support about a specific deposit or withdrawal.
Change your registered mobile number or email address from the account settings page. Follow the on-screen verification steps to confirm the update. Keeping these details current ensures you receive transaction and account notifications.
If a clause is unclear or you believe it has been applied to your account in a way that does not match what is written here, contact us in writing via the support routes below. We will respond with a specific answer, not a generic reply.
For any account action you cannot complete yourself — such as reviewing a locked state or querying a held transaction — reach out through the live chat or email route listed in the support section of this page.
When a terms question needs a direct answer, use the routes below. Each channel is monitored by the team responsible for account and policy queries. Response times vary; complex matters that require account investigation will take longer than straightforward clarifications.
The live chat icon is visible at the bottom of every page once you are logged in to your account. Use this route for questions about a specific transaction reference, a wallet transfer status or a clause you want clarified quickly.
Send a detailed written query to the support email address listed on the Contact page. Include your registered mobile number and the transaction reference where relevant. Email is the appropriate route for formal policy questions or account review requests.
The Help section inside your account contains published answers to common terms questions — covering wallet transaction rules, account verification steps and what happens when a term is updated. Check there first before opening a new support ticket.
Responsible handling of your information is part of how taka3 operates day to day. We collect only the data needed to run your account, process bKash, Nagad and Rocket transactions, and respond to support queries. We do not sell account data to third parties. Session cookies are used to keep you logged in and to remember wallet preferences; you can manage cookie behaviour through your browser settings. Account credentials are stored with encryption in place. If you want to know what data we hold on your account, you can request a summary through the email support route — include your registered mobile number so we can locate your record accurately.
We keep account registration details, wallet transaction records and support correspondence for as long as your account is active and for a defined period after closure. Retention periods are set by our internal policy and any applicable legal obligations in eligible regions.
Session and preference cookies are active on taka3. They manage your logged-in state and remember your last wallet selection — bKash, Nagad or Rocket — so you do not have to re-enter it each visit. You can disable non-essential cookies in your browser.
Login credentials and wallet-linked mobile numbers are stored with encryption. If you suspect unauthorised access to your account, change your password immediately from the security tab in account settings and notify support using the email route.
If you want to request a correction to your stored data, ask us to close your account or query how a term has been applied, use the email support route. We aim to respond with a specific answer rather than a form reply.
The questions below cover the points members most often raise about how these terms apply to their account and wallet activity. If your question is not answered here, use the live chat or email route to get a direct response.
Yes. Every deposit and withdrawal processed through bKash, Nagad or Rocket is governed by these terms. The transaction record in your account wallet history is the reference point for any dispute or query about a specific transfer.
We note the revision date at the top of this page when changes are made. Continuing to use your account after an update means you accept the revised terms. If you disagree with a change, contact our support team in writing before continuing to transact.
Access depends on your local law and the eligible regions we serve. These terms do not create an entitlement to access where local regulations restrict or prohibit it. If you are unsure whether access is permitted where you are, seek independent legal advice.
Go to the account settings page and follow the verification steps shown there to update your registered mobile number or email address. Keeping these details current ensures wallet confirmations from bKash, Nagad or Rocket reach the right contact point.
Raise it in writing through the email support route. Include your account mobile number and a clear description of which clause you believe was applied incorrectly. We will review the specific case and respond with a direct answer, not a template reply.
These terms cover your account access and wallet use on taka3. Game studios such as PG Soft and Habanero supply content under their own licensing arrangements. Their end-user terms may also apply to specific game mechanics; our terms do not override those.